Frequently Asked Questions

1. Does this software work with USB hard drives?
2. Can I use it with Memory Stick, Compact Flash, Secure Digital etc
3. Does the free trial software have any limitations?
4. Does Automatic USB Backup work on Microsoft Vista and Windows 7?
5. Can I backup over a LAN (Local Area Network) using Automatic USB Backup?
6. I have 3 computers and want to use Automatic USB Backup on all 3, can I just buy one license and run the software on all 3 machines?
7. Can I use more than one flash drive to back up the same data, or can I only use the one drive?
8. How many User Profiles can I set up in Automatic USB Backup?
9. How do I enable advanced mode?
10. How do I temporarily stop the program from running when I insert my USB device?
11. How do I temporarily stop the program from automatically performing an action when I insert my USB device?
12. How can I permanently stop the program from running when I insert a USB device?

13. What is your Refund Policy?
14. Do you offer any user support?

 

 

1. Does this software work with USB hard drives?
Absolutely. Any USB storage device that windows can run AutoPlay on, Automatic USB Backup can support.

 

2. Can I use it with Memory Stick, Compact Flash, Secure Digital etc...
Yes you can. Remember that you may have to unplug or power-cycle the device in order for Automatic USB Backup to detect it.

 

3. Does the free trial software have any limitations?
No. The trial version has no limitations. But you do get a registration reminder screen when you start the software. The software is FREE to try for 15 days, then you will have to purchase a license to continue its use.

 

4. Does Automatic USB Backup work on Microsoft Vista and Windows 7?
Yes. We have tested  USB Backup all versions on the Vista and Windows 7 operating system and it works fine.

 

5. Can I backup over a LAN (Local Area Network) using Automatic USB Backup?
Yes. the Professional, Real-time and Backup&Sync versions support across the LAN to backup. Simply click the "Display Network" checkbox in "Advanced mode/Options", then locate your network and add your files from the networked machine.

 

6. I have 3 computers and want to use Automatic USB Backup on all 3, can I just buy one license and run the software on all 3 machines?
No. The license is sold on a per machine basis, so you will have to purchase 3 software licenses. But you can buy one license for Automatic USB Backup Real-time Portable or Backup & Synchronize Portable edition  to keep several computers in backup, but please note, the portable edition does not provide the ability to auto run when plug in the USB device.


7. Can I use more than one flash drive to back up the same data, or can I only use the one drive?
Yes, you can use any flash drive or USB hard disk to backup your local PC files.

 

8. How many User Backup configuration files can I set up in Automatic USB Backup?
Automatic USB Backup has been designed to work in any environment. You can setup as many configuration files as you wish. The user configuration files can store as many PC's backup items as required. If you are a single user or an office administrator, Automatic USB Backup will work for you.

 

9. How do I enable advanced mode?
Click the "Advanced Mode" checkbox at the bottom left of the main screen.

 

10. How do I temporarily stop the program from running when I insert my USB device?
Easy, just hold down the SHIFT key when you insert your USB key. This prevents the program from loading.

 

11. How do I temporarily stop the program from automatically performing an action when I insert my USB device?
Simple, just hold down the CTRL key when you insert your USB key. This will stop the program from automatically performing any actions, but will still allow you to edit the settings and manually perform actions.

 

12. How can I permanently stop the program from running when I insert a USB device?
If you remove the "Automatic USB Backup Driver" from the Startup folder of the Start Menu and reboot, this will stop the computer from running Automatic USB Backup on drive insert. To re-enable it, just create a shortcut to the AutomaticUSBBackupDriver.exe in Program Files/AutomaticUSBBackup.

Or you can Click the "Disable run on disk insert" in Advanced Mode\Options tab. Uncheck this option will enable the program auto running.

 

13. What is your Refund Policy?

Automatic USB Backup Software is provided as full functional trial version for downloading directly from our Website. You can download and try before you buy. By using this trial version, you can make sure that it is compatible with your computer systems and satisfy all of your requirements before purchasing the full version. All sales are final. Once the registration details and download instructions are issued, they cannot be cancelled. There is no way to guarantee that our software was actually removed from a system after it is installed, so this is also a way to help fight fraudulent activity.

 

14. Do you offer any user support?
Yes. Simply use the contact us page from our website or send email to support@neitsoft.com we are always happy to help.